Pattern Index
Intention Hierarchy
| {EmployeeAttitudeIndicatorsOrganisationalUnitLevel} |
Pattern Index |
Intention Hierarchy |
| Problem | How to measure the satisfaction of the workforce of an organisational unit. | |
| Context | Important assets of a knowledge
intensive ESI company are motivated, loyal and satisfied employees. The
provision of a working environment which
stimulates competency development, encourages career moves, stimulates communication, rewards accomplishments etc. in crucial. |
|
| Forces | Ability to identify
which factors are relevant to measure.
Access to values for chosen relevant factors. |
|
| Solution | Identify relevant factors for measuring workforce satisfaction within an organisational unit. | |
| Rationale | The successful achievement of
business goals within a knowledge intensive company rely on the willingness
of its workforce to provide top performances. Therefore continuous improvement
of the working environment of an organisational unit is important.
Show the workforce within an organisational unit that their opinions about the working environment are important. |
|
| Consequences | The working environment of an
organisational unit will be possible to improve.
The workforce of the organisational unit will be more motivated. |
|
| Authors | Vattenfall AB and KTH, Sweden | |
| Related Patterns | Change process patterns
IndividualToOrganisationalCompetence Product patterns
This pattern is related to the following product patterns:
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| Related Documents | ESPRIT project ELEKTRA deliverable CAROLUS | |
| Hyperlinks | ||
| Known Applications | Vattenfall AB, Sweden | |
| Annotations | ||
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