Pattern Index
Intention Hierarchy
| {EmployeeAttitudeIndicatorsIndividualLevel} |
Pattern Index |
Intention Hierarchy |
| Problem | How to measure the employee's attitude towards her/his working environment. | |
| Context | Important assets of a knowledge intensive ESI company are motivated, loyal and satisfied employees. The provision of a working environment which stimulates competency development, encourages career moves, stimulates communication, rewards accomplishments etc. in crucial. A good undestanding of the attitudes of individual employees is important. | |
| Forces | Ability to identify
which factors are relevant to measure.
Access to values for chosen relevant factors. |
|
| Solution | Identify relevant factors for measuring employee satisfaction. | |
| Rationale | The successful achievement of
business goals within a knowledge intensive company rely on the willingness
of its employees to provide top performances. Therefore continuous improvement
of the working environment of an employee is important.
Show employees that their opinions about the working environment are important. |
|
| Consequences | The working environment of an
employee will be possible to improve.
The employees of the organisational unit will be more motivated. |
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| Authors | Vattenfall AB and KTH, Sweden | |
| Related Patterns | Change process patterns
IndividualDevelopmentResponsibility Product patterns
This pattern is related to the following product patterns:
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| Related Documents | ESPRIT project ELEKTRA deliverable CAROLUS | |
| Hyperlinks | ||
| Known Applications | Vattenfall AB, Sweden | |
| Annotations | ||
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Guidelines |
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