{LeadershipIndicators}  
Pattern Index

Intention Hierarchy

 
 
Problem How to measure employee-related leadership properties of an organisational unit.
Context Leadership is one of the critical success factors in introducing and maintaining a new human resource planning and competency management system. It plays an important role in creating a shared vision, introducing a knowledge sharing infrastructure and giving support for individual development and growth.
As ESI companies become more knowledge intensive due to deregulation,  it is a succesful interaction beween the employees and management which will give the company a vital competitive advantage.
Forces Decision making and leadership are becoming more important in the face of deregulation as uncertainty increases and the types of products and services is rapidly evolving. There is a need to measure and continously improve the organisation's intellectual capital as well as its leadership qualities.
The use of statistical data as a base for decision making is sometimes overrated by
giving a scientific glance to information which may not truly reflect the "truth" due to
undersampling, surveyer bais, the nature of management-employee relationships etc.
Solution Leadership indicators that can be used as properties of organisational units can be categorised in the following groups:
  • How well employees have experienced the possibility of influencing how work is carried out 
  • How well employees have experienced clarity in regard to what is expected from them 
  • How well employees have experienced the supply of information - degree of employee experienced satisfaction 
  • Degree of challenging work assignments as experienced by employees 
  • Managerial qualities - experienced by employees
  • Manager's communicative abilities - experienced by employees
  • Employees evaluation summary of management
  • Number of employee performance appraisal and development dialogues carried out
  • Indicators as above are types of data (measurable variables) that can be used to formulate goals for organisational units. Each indicator should be given a reference to a goal of the HRM goals model which it is expected to positively influence.

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    Rationale Leadership resources and capabilities of an organisation become measurable, may possibly be followed up more precisely and possibly planned. Leadership factors will be observed and handled like other strategic issues and be recognized as a profession as such.
    Consequences By the use of quantifyable indicators, the leadership planning issue at an ESI company will become more manageable. It will be possible to set more precise goals and to follow up attainment of goals and introduce a related reward system for leaders.
    Authors Vattenfall AB and KTH, Sweden
    Related Patterns Change process patterns 
    StructuredCompetencyManagementProcesses
    IndividualToOrganisationalCompetence
    KnowledgeSharingCulture
    KnowledgeSharingInfrastructure

    Product patterns
    This pattern is a sub-pattern of:
    EmployeeIndicatorsOrganisationalUnitLevel 

    This pattern is related to the following product patterns:
    CompetencyManagementProcessIndicators
    EmployeeAssessmentIndicators
    EmployeeAttitudeIndicatorsIndividualLevel
    HumanResourceMeasurementConcepts

    Related Documents ESPRIT Project: ELEKTRA deliverable; CAROLUS
    Hyperlinks
    Known Applications Vattenfall AB,. Sweden
    Annotations  

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    Copyright ELEKTRA Consortium 1998

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