{KnowledgeSharingCulture}  
Pattern Index

Intention Hierarchy
Problem The company needs to develop a  company culture with common values for innovation och knowledge sharing.
Context Within the context of  having the company's competency objectives aligned with business strategy the company is characterized by containing a diversity of values regarding innovation and the sharing of knowledge. Some parts of the company are not willing to share knowledge. Knowledge sharing is essential for transforming individual knowledge to organisational knowledge.
Forces The degree of knowledge sharing in a company depends on whether there are phyisical facilities for the exchange of knowledge, that such behaviour is embedded in the company's organisational structure and that there exist processes and routines that support this activity. For some employees, possessing knowledge may be a way of exerting power and control.
Solution The company should encourage, support and reward the actual exchange of knowledge, by allowing freedom of speech, debate, humor, trust, conflict management  risk-taking as well as investing in the structural support for knowledge sharing.


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Rationale To create an innovative and knowledge sharing company culture, employees need to be encouraged, in a variety of ways.It is only positive reinforcement which can cause a long-term change in employee behaviour.
Consequences Acompanythat rewards its innovative employees will tap into a potentialy bottomless source of tacit knowledge. Employee morale will increase as they see that they can directly contribute to the company and perhaps directly affect their work situation. On the other hand a reward system may cause harmful rivalty and competition between som employees.
Authors KTH, Sweden. Vattenfall AB, Sweden.
Related Patterns Change Process Patterns:
This pattern is a subpattern of:  ManagingIndividualHumanResources
This pattern has a subpattern: KnowledgeSharingInfrastructure
This pattern is related to the pattern: IndividualDevelopmentResponsibility
This pattern is related to the pattern: IndividualToOrganisationalCompetence

Product Patterns:
This pattern is related to the pattern: LeadershipIndicators
This pattern is related to the pattern: CulturalIndicators

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