By Professor Jacob Palme,
Stockholm University and KTH
Technical University
E-mail: jpalme@dsv.su.se
This paper tries to make predictions about the future of e-mail, based on a
questionnaire distributed to e-mail experts and on the experience of the author.
The paper goes through all major e-mail functionality which can be expected to arrive
in the next five years. In particular, the paper predicts that future e-mail software
will provide better facilities for organizing and searching large mail data bases,
that HTML-formatted messages will become common and support for work flow and group
communication will be better.
Should you listen to futures predictions made by Jacob Palme? Well, I predicted the use of the Internet for public access to information already in 1974 and I predicted Lotus Notes already in 1979 so maybe there is reason to listen to my futures predictions! |