By Professor Jacob Palme,
Stockholm University and KTH
Technical University
E-mail: jpalme@dsv.su.se
			Abstract | 
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This paper tries to make predictions
			about the future of e-mail, based on a questionnaire
			distributed to e-mail experts and on the experience of the author. The paper goes
			through all major e-mail functionality which can be expected to arrive in the next
			five years. In particular, the paper predicts that future e-mail software will provide
			better facilities for organizing and searching large mail data bases, that HTML-formatted
			messages will become common and support for work flow and group communication will
			be better.
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