Documents 1997
Interweave School and Society (In
Swedish: Väv ihop skolan med världen)Final report from an experiment
with a forum-based course for teachers. By: Sirkku Männikkö
and Eva Fåhræus.
URL (In Swedish): http://www.dsv.su.se/~evafaahr/itped_utvardering.html Gott-IT-land.
Lägesrapport (In Swedish)By: Kerstin Löwenhielm, Sirkku
Männikkö and Birgitta Sjögrund.
Date: August 1997. The
Web and Distance Learning: What is appropriate and what is notBy:
Lawhead, P.B., Alpert, E., Bland, C.G., Carswell, L., Cizmar, D., DeWitt, J.,
Dumitru, M.,Fahraeus, E., Scott, K.
Date: June 1997.
Published
in: Working groups reports and supplemental proceedings, ITiCSE 97, Uppsala.
Report of the ITiCSE´97 Working Group on CMC in Collabortive Educational
Settings. By: Ursula Wolz, Jacob Palme, Penny Anderson, Zhi Chen,
James Dunne, Göran Karlsson, Atika Laribi, Sirkku Männikkö, Robert
Spielvogel, Henry Walker
Date: June 1997
Published in: Working
Group Reports and Supplemental Proceedings, Association
for Computer Machinery as the ITiCSE'97 Working Group Reports and Supplemental
Proceedings © 1997 ACM 1-58113-012-0/97/0010, $3.50.
Abstract and introduction
in HTML format:
http://dsv.su.se/jpalme/distance-education/iticse-cmc-in-education.html
Entering Cyberspace as an EthnologistBy: Sirkku Männikkö
Date: October 1997
Published in: Telematics Program Conference
1997, Papers and Presentations. KFB 1997-485. User Influence on Software
Design may give less Good SoftwareOf course, user influence on
software design is useful and good. This document is in no way intended to say
that user influence on software design is bad or should not be used. One should
however be aware, that user influence on software design can have not only positive
but also negative effects on the quality of the software. Here is an explanation
why. By: Jacob Palme
Date: October 1997
URL (in
HTML format): http://dsv.su.se/jpalme/s1/control-power-home.html
Can Computers Decide what is Right and Wrong?It is dangerous
to use computers to ensure adherence to rules, laws and regulations. When rules
are interpreted by humans, the humans are capable of interpreting the rules with
discretion and understand that quite often, the rule should not be adhered to
100 % in special cases. Computers are not so good at making such judgements.
Because of this, it can be unsuitable to put to much of rule-checking into software.
By: Jacob Palme
Date: June 1997
URL (in
HTML format): http://dsv.su.se/jpalme/reports/right-wrong.html
URL (In Acrobat
format): http://dsv.su.se/jpalme/reports/right-wrong.pdf
Spin a Web Between the School and the WorldA distance course about
the Internet was provided for Swedish high school teachers. Course design was
based on constructivist ideas about teaching and learning. The Internet was used
for communication during the course. In the qualitative evaluation of the course
we are discussing our findings about communication strategies, group interaction,
and knowledge-creating processes. Participants developed various strategies for
communication and learning where they combined asynchronous and synchronous forms.
Through collaborative learning they have created new ways of applying the Internet
in their teaching. We also found that computer conferencing systems need to be
developed in order to support teaching in a more efficient manner. By:
Sirkku Männikö and Eva Fåhræus
Date: June 1997
Published in: Proceedings of INET97, Kuala Lumpur, Malaysia, June 1997.
URL: http://www.dsv.su.se/~evafaahr/INET97.html
Creating Places for Teaching and LearningThe use of technical
media for communication is altering the spatial and temporal dimensions of social
life so that boundaries characteristic of face-to-face interaction can be ignored.
The use of technical media enables individuals to reorder the spatial and temporal
features of social organisation, and to use these reordered features as a means
of pursuing their objectives. The emergence of the new communication technology
has resulted in the uncoupling of space and time: spatial distanciation no longer
requires temporal distanciation. We can now communicate in spite of great distances
without significant temporal delays. Another important development following from
the uncoupling of space and time is the despatialized simultaneity. Earlier, "the
same time" presupposed "the same place". The development of the
new communication media allows us to experience events as simultaneous despite
the fact that they occur in places that are spatially remote. Implications of
this development in the area of teaching and learning are discussed in this paper
through an example of a distance course designed for teachers in the use of Internet
in senior high school education. By: Sirkku Männikö
and Eva Fåhræus
Date: August 1997
Ref: Proceedings
of ICTE'97, Oslo, Norway.
URL: http://www.dsv.su.se/~evafaahr/CP.html Common
Internet Message HeadersThis memo contains a table of commonly occurring
headers in headings of e-mail messages. The document compiles information from
other RFCs such as RFC 822, RFC 1036, RFC 1123, RFC 1327, RFC 1496, RFC 1521,
RFC 1766, RFC 1806, RFC 1864 and RFC 1911. A few commonly occurring headers which
are not defined in RFCs are also included. For each header, the memo gives a short
description and a reference to the RFC in which the header is defined. By:
Jacob Palme
Date: February 1997
Ref: Internet RFC 2076
URL of the official RFC: ftp://sunic.sunet.se/rfc/rfc2076.txt
Latest revised version (more up-to-date than the official RFC): http://dsv.su.se/jpalme/ietf/mail-headers/
MIME E-mail Encapsulation of Aggregate Documents, such as HTML
(MHTML)Although HTML [RFC
1866 
] was designed within the context of MIME, more than the specification of HTML
as defined in RFC 1866 is needed for two electronic mail user agents to be able
to interoperate using HTML as a document format. These issues include the naming
of objects that are normally referred to by URIs, and the means of aggregating
objects that go together. This document describes a set of guidelines that will
allow conforming mail user agents to be able to send, deliver and display these
objects, such as HTML objects, that can contain links represented by URIs. In
order to be able to handle inter-linked objects, the document uses the MIME type
multipart/related and specifies the MIME content-headers "Content Location"
and "Content-Base". By: Jacob Palme and Alex Hopmann
Date: March 1997
Ref:IETF
standard RFC 2110
URL:ftp://sunic.sunet.se/rfc/rfc2110.txt
(19 pages)
Recent status:http://dsv.su.se/jpalme/ietf/mhtml.html
Intelligent Information FilteringBy: Fredrik
Kilander, Eva Fåhræus and Jacob Palme
Date: January 1997
Format: HTML
Language: English
URL: http://www.dsv.su.se/~fk/if_Doc/juni96/ifrpt.ps.Z
This is the final report from the research project on intelligent filtering
which was funded by the SAMT joint task force of NUTEK and RALF. The report describes
the filtering issues, the approach taken in the research project and some conclusions.
One important conclusion is that it might be more satisfying for users with a
filtering system which aids the users in rapidly filtering information manually,
than in a system which performs the filtering automatically. PEFNA The Private
Filtering News AgentBy: Fredrik Kilander, Eva Fåhræus
and Jacob Palme
Date: February 1997
Format: Compressed Postscript
Language: English
URL: http://www.dsv.su.se/~fk/if_Doc/juni96/ifrpt.ps.Z
PEFNA is a Usenet News reader with filtering facilities. It is especially
designed to support experiments and tests with different filtering methods. Filtering
is done by a separate batch program which should be executed off-line and prepare
data for reading using the news reader. Intelligent Filtering on Usenet News
- a User StudyBy: Eva Fåhræus
Date:
February 1997
Format: Microsoft Word
Language: English
URL: not
yet available on the Internet Three users read texts in large Usenet
News newsgroups using a news reader with special support for information filtering.
Users could put messages into baskets. Their actions were recorded by the system,
and a filtering algorithm tried to perform similar filtering on a new set of netnews
articles. The users were interviewed on their experience of using the filtering
newsreader. One important conclusion is that it might be more satisfying for users
with a filtering system which aids the users in rapidly filtering information
manually, than in a system which performs the filtering automatically. Risk@Internet.
An experiment in using an e-mail mailing list as a forum for discussion and information
dissemination on the subject of risks.By: Sirkku Männikö
Date: January 1997
Language: Swedish
URL: Not
yet available on the Internet An experiment was performed on the usability
of e-mail mailing lists as a vehicle for distribution of information on the subject
of risk management and risk research. Some experts in this area were asked to
participate, together with people who are important for distribution knowledge
in society, such as journalists, teachers, politicians, authors, etc. The experience
was not entirely successful. It was not easy to get experts who were willing to
answer question on this issue with non-experts. The experts wanted an expert-only
mailing list. At the end of the test period, some mailing-list saboteurs joined
the list, trying to take over the discussions to discuss their pet issues. The
conclusion is that to succeed with this kind of usage, you should pay the experts
to participate, and you should have control on whom to invite to avoid mailing-list
saboteaurs which will occur in lists where anyone is allowed to participate. Choices
in the implementation of ratingBy: Jacob Palme
Date:
January 1997
Format: HTML
Language: English
URL:
http://cmc.dsv.su.se/select/rating-choices.html
This paper discusses some options for the design of a rating (=social filtering)
system for internet objects. An architecture for a rating and filtering system
is also presented.This architecture is designed to allow different groups to develop
different modules in the rating and filtering system. Documents 1996Internet,
Usenet News and the distribution of pictures of nude childrenIn order
to establish if the internet conference system Usenet News is used to distribute
either child pornography or more innocent pictures of children in the nude all
postings in four news groups dealing with pornographic pictures were examined
during a 7-day period. During this time 5651 postings were made in the four news
groups, out of which 807 were pictures. Among them were eight pictures of 8-13
year old (estimates by the author) children in the nude. None of the pictures
show intercourse or other explicit sexual activity. By Mats Wiklund
URL: http://www.dsv.su.se/~matsw/survey1_fulltext.html
Internet, Usenet News och alt.sex.pedophiliaIn order to establish
if child pornography is being distributed via the Internet conference system Usenet
News through news groups not easily accessible to all users, a connection to Usenet
News was established through a news server providing access to all existing news
groups with world-wide distribution (not necesarily the case with all servers).
During this time 417 postings were made, out of which 28 were pictures. Seventeen
of the pictures show children either in sexually expicit poses or actually performing
sexual activities, including oral sex and intercourse. By Mats Wiklund
URL: http://www.dsv.su.se/~matsw/survey2_fulltext.html About
Computer Mediated Teaching and Learning. Some Swedish Experiences.By:
Sirkku Männikö
Language: English
Published: Proceedings
of the ICTE96, New Orleans, USA, 1996.
URL: Not
yet available on the Internet An experiment
in interactive teaching using a non-simultaneous computer conferencing systemBy:
Sirkku Männikö
Date: April 1996
Pages:
28
Format: HTML
Language: Swedish
(abbreviated English translation available)
URL:
http://dsv.su.se/jpalme/reports/8895.html
In the spring of 1995, the department of computer and systems sciences
gave a course on the topic "Humans, computers and society". The teaching
methods differed very much from traditional methods. Most of the course activity
was students reporting from books and papers and discussing with each other in
a non-simultaneous computer conferencing system. Instead of traditional exams,
students were passed and given marks based on their activity in the system. Results
of the study are that the teaching results were as good as in traditional teaching.
The study also showed that women and students which did not have Swedish or another
Nordic language as their native language succeeded a little better than men and
Nordic students. The students liked the freedom to plan their studies and the
exchange of information, but complained over too much to read and too little support
from the teachers. Use of computer conferencing
to teach a course on people and computersAuthor: Jacob
Palme and Sirkku Männikö
Date: June 1997
Pages:
8
Format: HTML
Language: English
(a longer version in Swedish also available, see previous
entry above)
URL: http://dsv.su.se/jpalme/distance-education/ITICSE-Report-88.html
This paper was presented at the ACM
Conference on Integrating Technology into Computer Science Education 
, Uppsala, June 1997. A course with the name "Humans, society and computers"
was given using a non-simultaneous computer conferencing system (BBS system).
The course had a rather novel approach to teaching this subject. This paper reports
on the experience from giving this course. Linking conferences to web pagesby:
Jacob Palme
Date: June 1996
Pages: 21
Format:Adobe
Acrobat PDF format
URL: http://dsv.su.se/jpalme/linking-conf-web.paper.pdf
The World Wide Web provides good methods for making information available
for retrieval, but does not provide methods for letting people discuss and comment
on the information provided. It would be useful to be able to have non-simultaneous
discussions on the contents of normal web pages, using non-simultaneous computer
conferencing techniques (like Usenet News newsgroups). Several methods to do this
is discussed in this paper, for example adding "Start discussion" and
"Discussion exists" buttons to the ordinary web pages, where these buttons
would lead to a computer-conferencing discussion of the web page. Some of the
options described here will be implemented in the Web4Groups project, a research
project financed by the telematics program of the European Union (EU). An
appendix presents the naming principles used in Web4Groups 
. Quality in IT Usage in Schoolsby: Eva Fåhræus
Date: February 1996
URL: Not
yet available on the Internet Documents 1995Identification of
Text Genre and Context - Non-Content Information Retrievalby: Jussi
Karlgren
Date: September 1995
Pages:
Format:
set of linked HTML documents
URL: http://www.sics.se/~jussi/distrnontopicir/distrnontopicir.html
There is useful information in the content, form, and usage of a document.
This knowledge can at leasty partly be extracted semi-automatically, and should
be accessible by simple learning algorithms. A Brief Comparison of News Filtering
Softwareby: Fredrik Kilander
Date: June 1995
Pages:
13
Format: Zip-compressed postscript, 49 kb
URL:http://www.dsv.su.se/~fk/if_Doc/Comparison.ps.Z
A 13-page paper comparing six filtering systems based on material located
on the WWW. Propoerties of Electronic Texts for Classification Purposes as
Suggested by Usersby: Fredrik Kilander
Date: January
1996
Pages: 7
Format: Compressed postscript
URL:
http://www.dsv.su.se/~fk/F25/essays.ps.Z
A summary of 54 student essays on what they perceive to be important properties
in email, with some notes on Usenet News and WWW. User Adjustability - More
flexible computer conferencing systems?By: Tarja Lintunen
Date:
March 1995
Pages: 12
Format: HTML
Publication:
in
URL: http://dsv.su.se/jpalme/user-extensibility.html
How can computer conferencing systems be designed in order to allow users
more flexibility in adjusting the system to different specific tasks? Message
Classification and FilteringBy: Fredrik Kilander
Date:
January 1995
Pages: 19
Format: Zip-compressed PostScript,
70 Kbytes
URL:http://www.dsv.su.se/~fk/if_Doc/aifiltr.ps.Z
A general discussion of the filtering problem in the context of computer
mediated conference systems and the Internet message format. Comparisons of
the Cosine Measure and Sub-String Indexing on Usenet News ArticlesBy:
Fredrik Kilander
Date: January 1995
Pages: 9
Format:
Zip-compressed PostScript, 52 Kbytes
URL:http://www.dsv.su.se/~fk/if_Doc/T.ps.Z
Two document similarity measures are compared on a sample of Usenet News
messages. Intelligent Filtering; Based on Keywords Only?By:
Ann Lantz and Fredrik Kilander
Date: January 1995
Pages:
2
Format: Zip-compressed PostScript, 28 Kbytes
URL:http://www.dsv.su.se/~fk/if_Doc/chi95.ps.Z
Short paper on the scope and aim of the IntFilter project. Electronic
MailBy: Jacob Palme
Date: January 1995
Pages:
267
Format: HTML
Publication: Artech House Publishers, London
and Boston.
URL: http://dsv.su.se/jpalme/e-mail-book/e-mail-book.html
A general overview of e-mail both from social and technical aspects. Discusses
social effects, cost-benefit, functions and techniques, X.400 and Internet standards,
market, ethical and legal aspects and research in the messaging area. Documents
1994GHOSTS - A Filter for Information StreamsBy: O. Palmgren,
J. Karlgren, D. Pargman
Date: October 1994
Pages: 2
Format: Zip-compressed PostScript, 13 Kbytes
URL:http://www.dsv.su.se/~fk/if_Doc/JPfilter-filer/GhostsInfoStreams.ps.Z
Describes an early prototype filtering systems. Interesting is that its
filtering rules do not have to apply in a certain order, in which the next filtering
rule is applied to the result of the previous filtering rule. How to Create
a Humane Information FlowBy: D. Pargman, J. Karlgren, A. Lantz,
O. Palmgren, K. Höök.
Date: October 1994
Pages:
2
Format: Zip-compressed PostScript, 13 Kbytes
URL:http://www.dsv.su.se/~fk/if_Doc/JPfilter-filer/HumaneInfoFlow.ps.Z
An introduction to the aims and starting points for the research project
on intelligent message filtering at DSV. Creating a Humane information flow.By:
Daniel Pargman
Date: October 1994.
Pages: 58
Publication:
Master's thesis at Uppsala University A study of filtering systems, their
methods and principles and usage, and suggestions for the design of a new filtering
system. Special functions in CMC systems to support distance education (in
Swedish!)Swedish title: Speciella funktioner i CMC-system för
att stödja distansundervisning
By: Tarja Lintunen
Date:
September 1994
Pages: 6
Format: HTML
URL: http://dsv.su.se/jpalme/tarja-speciella-funkt.html
A summary of special software facilities in CMC systems to support distance
education, based on a questionnaire sents to a number of teachers with interest
in this area. User requirements for harmonizing Internet mail and Usenet NewsBy:
Jacob Palme
Date: October 1994
Pages: 2
Format:
HTML
URL: http://dsv.su.se/jpalme/mailnews.userreq.html
A list of possible functions to look at when trying to harmonize standards
for Internet mail and Usenet News. Standards for asynchronous group communicationAn
overview of ongoing work on developing group communication standards in ISO. By:
Jacob Palme
Date: September 1993
Pages: 7
Publication:
Computer Communications, vol. 16, no. 9, September 1993 pp 532-538 Use
of computer conferencing for distance education (In Swedish!)An introductory
overview of how to use computer conferencing for distance education and a discussion
of the need for special support for distance education in computer conferencing
software. Swedish title: Användning av datorstödda
konferenssystem för distansundervisning
By: Jacob Palme
Date:
May 1994
Pages: 4
Format: HTML
Publication: in
URL: http://dsv.su.se/jpalme/kon-for-dist.html
Newsgroup clusteringA study of the possibillity of using social
filtering to advice a Usenet News user of interesting newsgroups by looking at
clustering of the newsgroups for other users. By: Jussi
Karlgren
Date: March 1994
Pages: 15
Format: Postscript
URL: http://www.sics.se/libabstracts.html#T94/04
Standards work in ISO/ITU and IETF By: Jacob Palme
Date:
March 1994
Pages: 7
Format: HTML
URL: http://dsv.su.se/jpalme/standards-research.html#appendix1
A comparison of the methods for developing standards used by ISO/ITU and
by IETF, based on the author's experience in participating in standards work in
both organizations. The glass box user model for filteringDiscusses
what information about a system should be visible to the user by viewing the system
as a "black box within a glass box", as applied in the message filtering
area. By: J. Karlgren, K. Höök, A. Lantz, J.
Palme, D. Pargman
Date: February 1994
Pages: 12
Format:
Zip-compressed PostScript, 50 Kbytes, figure 4 is missing (it is missing from
the original document as well, apparently is was to be pasted into the printed
copy)
URL:http://www.dsv.su.se/~fk/if_Doc/JPfilter-filer/Glassbox1.1.ps.Z
Information technology
Message Handling Systems
Part 13: Asynchronous
computer conferencingA draft text for a standard for asynchronous computer
conferencing, based on an extension of the X.400 messaging standard. This document
was progressed to CD status by ISO in November 1994, but ISO has not done any
further work on it after that, and it will probably never become a full ISO standard.
By: Jacob Palme (editor)
Date: February 1994,
revised November 1994
Pages: 207
Format: RTF format. Note:
Diagrams will only be printed correctly if you print them with Microsoft Word
on a Macintosh computer.
Publication: ISO/IEC Committee Document (CD)
in ISO/IEC JTC 1/SC 18/WG 4 N 2668
URL: gopher://mars.dsv.su.se:70/00/iso-mess/gc/x.acc.rtf Text
genre recognition using discriminant analysisThe idea is to complement
standard information retrieval metrics which are based on a shallow semantic analysis
with a genre analysis and a usage or text ecology analysis. By:
Jussi Karlgren
Date: 1994
Publication: International Conference
on Computational Linguistics, Kyoto, 1994
URL: http://www.sics.se/~jussi/cmplglixcol.ps
Issues when designing filters in messaging systemsAn overview
of functionality issues to be considered when designing filtering systems for
messaging systems. Also discusses how the architecture of the filtering systems
depends on functionality design decisions. By: J. Palme, J. Karlgren,
D. Pargman
Date: January 1994
Pages: 14
Format:
Zip-compressed PostScript, 56 Kbytes
Publication: Accepted for publication
in Computer Communications
URL:http://www.dsv.su.se/~fk/if_Doc/JPfilter-filer/IssuesDesFilter.ps.Z
Word-statistical categorization of texts for filtering of electronic messagesMessages
can be categorized into different types, such as Conference-System-Related, Announcement,
Personal, Policy, Problem, RequestForComments and Comment, by looking at the occurrence
of words and phrases in the messages. This categorization can be used for filtering.
Swedish title: Ordstatistisk kategorisering av texter för
filtrering av elektroniska meddelanden
By: I. Tzikas, F. P. Hussain
Date: ????
Pages: ????
Format: Zip-compressed PostScript
128 Kbytes.
Publication: in
URL: http://www.dsv.su.se/~fk/if_Doc/JPfilter-filer/OrdStatUppsats.ps.Z
How do Experienced Users of the System Usenet News
Select their Information?A study on a number of experiences users of Usenet
News, to find out how they select information and criteria they use in manually
filtering articlesmessages. One conclusion is that users regard their need for
filtering more as a tool to find the most interesting items and to improve the
quality of the items read, than as a tool for alleviating information overload.
By: Ann Lantz
Date: Not
yet available on the Internet Useful criterias for intelligent filtering?
By: Ann Lantz
Date: Not
yet available on the Internet This paper reports on a questionnaire
answered by Usenet News users concerning their information selection methods and
filtering needs. It was found that most users use Usenet News mainly to keep up
to date. They mainly use subject line and genre for filtering. Length of contribution
and amount of quoted text was also impossible. Nearly all the subjects felt a
need for filtering software. Documents 1993 and earlierFor 1993
and earlier, the list is not complete, it only contains a selection of documents.
Legal and Ethical Aspects of Computer-Mediated CommunicationBy:
Jacob Palme
Date: June 1993
Pages: 5
Format:
Plain ASCII text
Publication: The Arachnet Electronic Journal on Virtual
Culture, ISSN 1068-5723, June 30, 1993, Volume 1, Issue 4.
URL: ftp://byrd.mu.wvnet.edu/pub/ejvc/PALME.V1N4
Why do people use Computer-Mediated Communication (CMC)By:
Jacob Palme
Date: 1993, revised July 1995
Pages: 2
Format:
HTML
URL: http://dsv.su.se/jpalme/why-people-use-cmc.html
A discussion of the social and psychological factors which cause people
to choose to use CMC systems. Such systems are claimed to support status, self-esteem,
confidence, competence, communion, comradeship, give inspiration and be an outlet
for generosity. Computer conferencing functions and standardsBy:
Jacob Palme
Date: October 1992
Pages: 10
Format:
HTML
Publication: Collaborative Learning through computer conferencing
(ed: Anthony Kaye), Heidelberg, Springer-Verlag, 1992
URL: http://dsv.su.se/jpalme/four-papers.html#RTFToC114
Discusses how standards for Computer Conferencing can be developed and
describe the status of work in this area within ISO and CCITT. Use of computer
conferencing systems to do research on themDiscusses how computer conferencing
software and data bases can be used to perform research on social behavior in
the systems. Examples of research methodologies which might be useful for research
on the Internet are given. By: Jacob Palme
Date: February
1992
Pages: 5
Format: Adobe
Acrobat
URL: http://dsv.su.se/jpalme/use-conf-research.pdf
SuperKOM - Design considerations for a distributed, highly structured computer
conferencing systemThe SuperKOM computer conferencing system was designed
to incorporate many ideas from older messaging and con-fe-rence systems in a simple
and general-purpose internal struc-ture. This paper describes the design goals,
and then descri-bes how the internal structure of SuperKOM was designed to meet
these goals. In particular, SuperKOM provides a distri-buted, highly structured
conference system and integrates electronic mail, computer conferencing and text
data bases in one system. By: Jacob Palme and Torgny Tholerus
Date: October 1992
Pages: 20
Published in: Computer
Communications, vol. 15, no. 8, october 1992 pp 509-518
Format: PDF
(Adobe Acrobat)
URL: http://cmc.dsv.su.se/w4g/superkom-design-cons.pdf
ISO user requirements on computer-supported voting and pollingThese
user requirements were developed by an ISO/CCITT working group as a start for
work on developing standards for computer-supported voting. This work task was,
however, not accepted by ISO (because of lack of interest among ISO member organisations),
so ISO never did anything more than develop this user requirements document. But
the user requirement can still be useful for anyone who is to start development
or research in this area. Edited by: Jacob Palme
Date:
October 1991
Pages: 7
Format: HTML
URL: http://dsv.su.se/jpalme/iso/iso-voting-user-reqs.html
History of the COM computer conferencing systemThe COM computer
conferencing system was developed and used by a group of people at the Stockholm
University Computing Center in Stockholm in the years 1976-1990. This paper, written
by one of the people behind the COM system, tells of how the system came to be
developed and describes important occurences in the history of the system. By:
Jacob Palme
Date: 1990
Format: HTML
URL in HTML format:
http://dsv.su.se/jpalme/s1/history-of-KOM.html
You have 134 Unread Mail - Do You Want To Read Them Now?Electronic
mail system can, if used by many people, cause severe information overload problems.
The cause of this problem is that it is so easy to send a message to a large number
of people, and that systems are often designed to give the sender too much control
of the communication process, and the receiver too little control. The solution
to the problem must be too increase the control of the receiver. To do this, structure
Is needed on the set of messages. Electronic mail systems thus need to be more
data base oriented, like some computer conference systems already are. By:
Jacob Palme
Date: 1984
Format: HTML
URL in HTML format:
http://dsv.su.se/jpalme/s1/134/you-have-134-unread-mail.html
URL in PDF format: http://dsv.su.se/jpalme/s1/134/you-have-134-unread-mail.pdf
Some conferences from the COM computerized conferencing system 1978-1989
Here are excerpts from some conferences in the COM computerized conferencing
system 1978-1989, mostly in Swedish.
Date: 1978-1989
Format: HTML
URL in HTML format: http//dsv.su.se/jpalme/qzkom/
Experience with the use of the COM computerized conferencing system
Reports
from a number of different studies on the usage of the KOM computer conferencing
system in the beginning of the 1980-s. Among the conclusions found are that most
communication is new communication, not a replacement for old communication, that
young people and non-bosses get an advantage in KOM usage while old people and
bosses had an advantage in face-to-face meetings, that users generally felt that
KOM increase equality and participation. By: Jacob Palme
Date: December 1981, revised August 1984
Pages: 56
Format:
RTF format. Note: Diagrams will only be printed correctly if you print them with
Microsoft Word on a Macintosh computer
URL in RTF format: http://dsv.su.se/jpalme/reports/c10166.rtf
URL in
Adobe Acrobat format: http://dsv.su.se/jpalme/reports/c10166.pdf
Table from the above paper: Statistics of which action a user of a non-simultaneous
computer conference system performs most frequently, can be used in designing
conference system user interfaces by understanding user needs. URL:
http://dsv.su.se/jpalme/reports/kom-command-frequencies.html
Lotus Notes Invented in the 1970sThis paper was written in 1978 and
published at the international conference Teleinformatics in Paris in 1979. The
paper is also available in the book published based on this conference. The paper
is of interest, because it describes (in chapter 3-4) a computer system very similar
to Lotus Notes and to so-called work flow applications. The paper thus shows that
the ideas in Lotus Notes existed already long before Lotus Notes was invented,
many of the ideas go even further back to the Emisari system invented by Murray
Turoff in 1969. By: Jacob Palme
Date: May 1979
Pages: 10
Format:HTML
URL: http://dsv.su.se/jpalme/reports/cc-based-mis.html
The General Public Information SystemThis paper was written by
me in the Nordic magazine Data No. 3, 1974. It phrophesises much of what Internet
has become today. The dreams were with us also 23 years ago, even if the dreams
would not be realized until many years later. Original abstract
of the 1974 paper:Conventional computer application systems will often
cause inflexibility and difficulty for the individuals and organizations using
them to adjust to new needs and environmental situations. This paper proposes
a way of designing computer application systems as an extension of the idea in
teleconferencing systems. The concept "conference" is extended to the
concept "activity" which can be a conference, a person, a computer program,
an inquiry, a set of travel accounts, a set of records in a data base system etc.
Each activity consists of messages or notices which can contain both ordinary
text and information structured into fields with typed values. This way of designing
computer systems may give more flexibility and may make it easier to adjust the
system to new needs and environments. by: Jacob Palme
Date:
1974
Pages: 13
Format:HTML
URL (HTML version): http://dsv.su.se/jpalme/reports/general.html
Interactive Software for Humansby: Jacob Palme
Date:
1975
Pages: 31
Format:HTML and PDF (Adobe Acrobat)
URL
(HTML version): http://dsv.su.se/jpalme/reports/interactive-software.html
URL (Acrobat
version): http://dsv.su.se/jpalme/reports/interactive-software.pdf
Which are the human needs that are affected by the use of computers? How
will computers affect the humans using them? What kinds of communications between
humans will the computers cause? How can computer systems be designed to better
satisfy human needs? What design principles should be used for such systems? What
kinds of human-machine interaction will better satisfy human needs?
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