Eriks Sneiders

Eriks Sneiders
I am a lecturer and researcher at the Department of Computer and Systems Sciences, Stockholm University. My research interests include information retrieval, e-mail / question answering systems, Web 2.0, and more.

How to Reach Me

Phone:   + 46-8 16 49 46
Mailing address:
Eriks Sneiders
Stockholm University, Department of Computer and Systems Sciences (DSV)
Postbox 7003
SE - 164 07 Kista
Sweden

Course

Internet Search Techniques and Business Intelligence

Publications

Sneiders, E., Byungura, J.C., Henkel, M., Perjons, E. (2017) Potential of Language Technology to Support Public Organizations and Their Communication Channels in a Developing Country. In ICEGOV'17 Proceedings of the 10th International Conference on Theory and Practice of Electronic Governance, pp. 236-244, New Delhi, India, March 07-09. ACM, ISBN 978-1-4503-4825-6
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Sneiders, E. (2016) Text Retrieval by Term Co-occurrences in a Query-based Vector Space. In Proceedings of COLING 2016, the 26th International Conference on Computational Linguistics, pp. 2356–2365. ISBN 978-4-87974-702-0
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Henkel, M., Perjons, E., Sneiders, E. (2016) Examining the potential of language technologies in public organizations by means of a business and IT architecture model. International Journal of Information Management
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Sneiders, E. (2016) Review of the Main Approaches to Automated Email Answering. In New Advances in Information Systems and Technologies, pp. 135-144. Springer International Publishing
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Sneiders, E., Sjöbergh, J., Alfalahi, A. (2016) Email Answering by Matching Question and Context-Specific Text Patterns: Performance and Error Analysis. In New Advances in Information Systems and Technologies, pp. 123-133. Springer International Publishing
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Perjons, E., Henkel, M., Sneiders, E. (2016) A Business and IT Architecture Model Supporting Public Organizations Introducing Language Technologies. In New Advances in Information Systems and Technologies, pp. 389-399. Springer International Publishing

Alfalahi, A., Eriksson, G., Sneiders, E. (2015) Shadow Answers as an Intermediary in Email Answer Retrieval. In Experimental IR Meets Multilinguality, Multimodality, and Interaction, pp. 209-214. Springer International Publishing
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Henkel, M., Perjons, E., Sneiders, E. (2015) Supporting Workflow and Adaptive Case Management with Language Technologies. In New Contributions in Information Systems and Technologies, pp. 543-552. Springer International Publishing

Sneiders, E., Eriksson, G., Alfalahi, A. (2014) Exploring the Traits of Manual E-Mail Categorization Text Patterns. In Advances in Natural Language Processing, pp. 337-344. Springer International Publishing
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Güner, E. O. and Sneiders, E. (2014) Cloud Computing Adoption Factors in Turkish Large Scale Enterprises. In Proceedings of the 18th Pacific Asia Conference on Information Systems (PACIS 2014). AIS Electronic Library
Publication

Henkel, M., Perjons, E., Sneiders, E., Karlgren, J., Boye, J., Thelemyr, A. (2014) Language Technology for eGovernment–Business Cases. In New Perspectives in Information Systems and Technologies, Volume 1, pp. 83-95. Springer International Publishing

Knutsson, O., Sneiders, E., Alfalahi, A. (2012) Opportunities for Improving eGovernment: Using Language Technology in Workflow Management. In Proceedings of 6th International Conference on Theory and Practice of Electronic Governance (ICEGOV 2012), Albany, NY, USA, pp. 495-496, ACM Press

Cerratto-Pargman, T., Knutsson, O., Celikten, E., Sneiders, E., Dalianis, E. (2011) User centered development of automatic e-mail answering for the public sector. In New Horizons in Creative Open Software, Multimedia, Human Factors and Software Engineering (Editors Francisco V. Cipolla Ficarra et al.). Lecture Notes in Computer Science, Springer. Berlin ~ Germany. ISBN: 978-3-642-18347-8

Dalianis, H., Sjöbergh, J., Sneiders, E. (2011) Comparing Manual Text Patterns and Machine Learning for Classification of E-Mails for Automatic Answering by a Government Agency. In: A. Gelbukh (Ed.): CICLing 2011, Part II, LNCS 6609, pp. 234–243. Springer-Verlag
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Knutsson, O., Pargman, T. C., Dalianis, H., Rosell, M., Sneiders, E. (2010) Increasing the Efficiency and Quality of E-mail Communication in eGovernment Using Language Technology. Proceedings of the IFIP e-government conference (EGOV 2010), August 29 - September 2, Lausanne, Switzerland. Trauner Druck

Dalianis, H., Rosell, M., Sneiders, E. (2010) Clustering E-Mails for the Swedish Social Insurance Agency - What Part of the E-Mail Thread Gives the Best Quality? In: H. Loftsson, E. Rögnvaldsson, S. Helgadóttir (Eds.): IceTAL 2010 (the 7th International Conference on Natural Language Processing, August 16-18, Reykjavik, Iceland), LNAI 6233, pp. 115-120. Springer, Heidelberg
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Sneiders, E. (2010) Automated Email Answering by Text Pattern Matching. In: H. Loftsson, E. Rögnvaldsson, S. Helgadóttir (Eds.): IceTAL 2010 (the 7th International Conference on Natural Language Processing, August 16-18, Reykjavik, Iceland), LNAI 6233, pp. 381-392. Springer, Heidelberg
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Sneiders, E. (2009) Automated FAQ Answering with Question-Specific Knowledge Representation for Web Self-Service. Proceedings of the 2nd International Conference on Human System Interaction (HSI'09), May 21-23, Catania, Italy. IEEE, pp.298-305
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Andrenucci, A. and Sneiders, E. (2005) Automated Question Answering: Review of the Main Approaches. Proceedings of the 3rd International Conference on Information Technology and Applications (ICITA'05), July 4-7, Sydney, Australia. IEEE, Vol. 2, pp.514-519
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Sneiders, E. (2004) Tool Support for Legal Enquiry: Focus on Spatial-Planning Law. Proceedings of the 6th International Conference on Enterprise Information Systems (ICEIS'04), April 14-17, Porto, Portugal. INSTICC, Vol. 5, pp.289-294
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Sneiders, E. (2002) Automated Question Answering Using Question Templates that Cover the Conceptual Model of the Database. Natural Language Processing and Information Systems. Proceedings of NLDB'2002, Stockholm, Sweden. Springer LNCS series 2553, pp.235-239
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Sneiders, E. (2002) Automated Question Answering: Template-Based Approach. Ph.D. thesis, Royal Institute of Technology, Sweden
Abstract

Sneiders, E. and Larsson, K. (2001) Application and Maintenance Aspects of an FAQ Answering System. Report series No. 01-007, Department of Computer and Systems Sciences, Stockholm University / Royal Institute of Technology, Sweden

Sneiders, E. (1999) Automated FAQ Answering: Continued Experience with Shallow Language Understanding. Question Answering Systems. Papers from the 1999 AAAI Fall Symposium. Technical Report FS-99-02, November 5-7, North Falmouth, Massachusetts, USA. AAAI Press, pp.97-107
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Sneiders, E. (1999) Question Answering by Automated FAQ Retrieval. Proceedings of the Workshop on Futures in Information Systems and Software Engineering Research, April 1999, Stockholm, Sweden

Sneiders, E. (1999) Automated FAQ Answering on WWW Using Shallow Language Understanding. Thesis in partial fulfillment of the requirements for the degree of Licentiate of Technology. Stockholm University / Royal Institute of Technology, Sweden

Sneiders, E. (1998) FAQ answering on WWW using shallow language understanding. Information Systems in the WWW Environment. IFIP TC8/WG8.1 Working Conference, 15-17 July 1998, Beijing, China. Chapman & Hall, pp.298-319

Sneiders, E. (1998) Prioritized Keyword Matching of Natural Language Sentences in Database Querying. Proceedings of the Second Conference on Information Management Methodologies, April 1998, Växjö, Sweden


September 2016