Lecture 1: Introductin and Background

Literature: Kajko-Mattsson M, Software Evolution and Maintenance, Chapter 1 in *32 Compendium

Lecture 2: Support Processes

Literature: Kajko-Mattsson M, Support Processes, Chapter 2 in *32 Compendium

Lecture 3: Problem Management within Corrective Maintenance

Literature: Kajko-Mattsson M, Problem Management within Corrective Maintenance, Chapter 2 in Advances in Software Maintenance Management: Technologies and Solutions, Editors: Macario Polo, Mario Piattini, and Francisco Ruiz, Idea Group Publishing, September 2002.

Lecture 4: Maintenance Testing

Literature: Kajko-Mattsson M,  Maintenance Testing, Chapter 4 in *32 Compendium

Lecture 5: Software Maintenance Models, Predelivery Maintenance Phase, Transition Phase

Kajko-Mattsson M., Towards a Business Maintenance Model, Proceedings, International Conference on Software Maintenance, IEEE Computer Society Press: Los Alamitos, CA, 2001.

Photocopies from Pigoski/Practical Software Maintenance, (ISBN 0471-17001-1). Permission given by Wiley & Sons for pages 81-137

• Predelivery Maintenance Process
• Transition Process

Kajko-Mattsson M., Grimlund Glassbrook A, Nordin M., Evaluating the Predelivery Phase of  ISO/IEC FDIS 14 764 in the Swedish Context, Proceedings, International Conference on Software Maintenance, IEEE Computer Society Press: Los Alamitos, CA, 2001.

Lecture 6: Software and hardware preventive maintenance, Maintainers' documentation

Photocopies from Pigoski/Practical Software Maintenance, (ISBN 0471-17001-1). Permission given by Wiley & Sons for pages 165-188, Setting up the Software Maintenance Organisation

Kajko-Mattsson, M, Can We Learn Anything  from Preventive Hardware Maintenance?, In Proceedings, Seventh IEEE International Conference on Engineering of Complex Computer Systems, IEEE Computer Society Press: Los Alamitos, CA,  2001.

A copy of an unpublished paper: Kajko-Mattsson, M, Documentation within Corrective Maintenance – A Case Study. 

Lecture 7: Maintainers' Education and Training, Y2K-problem

A copy of an  publication: Permission given by Swets & Zeitlinger: Kajko-Mattsson, M., Forssander, S., Andersson, G., Olsson, U., Developing CM³: Maintainers' Education and Training at ABB, Journal of Computer Science Education, Swets&Zeitlinger, Vol. 12, No 1-2, pp. 57-89, 2002.

Kajko-Mattsson, M., Björkman, G., Nyamesah, I., Sors, A., Lundh, P-E., Prevention Is Better Than Cure, Proceedings, International Conference on Software Maintenance, IEEE Computer Society Press: Los Alamitos, CA,  Oct 2000.