1 Some people are negative to all that is different from the ordinary. How do you approach them

Please view the video and answer the question below.

If you want something from people you do not know so well. Which of the following would be the best strategy to voice your requests?

1. Test your requests step by step and if the reaction to them is safe then proceed with more complex requests
2. Do not try to hide what you want since this will make people suspicious. State them clearly and honestly
3. Tell them how much they will win by doing what you want and how much they will lose by not complying

2 How do you handle dishonesty

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What do you do when you feel that somebody is dishonest?

1. To probe deeper into what they say in order to discover if they are lying or not
2. To beat around the bush until you know why the person is hiding away the truth
3. To bluntly propose that both of you should be very honest

3 How do you react to provocations?

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How can you encounter a person that provokes you with a strange statement?

1. Probe into the logical structure of the message to find out what it is all about
2. Reflect back on the messages that are said in order to give the person a chance to redefine the message
3. Ask distinctly what it is that the person wants from you

4 Its embarrassing to tell people that they are incomprehensible

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Which of the following general strategies would you advice in an initial meeting if you confront somebody that says things that you do not understand their meaning of?

1. Say that you do not understand what the person is talking about or why he is talking about it
2. Give feedback about the uniqueness of the message to engage the person in explaining
3. Paraphrase the parts that you want the person to explain further

5 Its provoking to ask: Do you understand or not?

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How should you secure that your request is understood?

1. By describing the objective behind the request
2. By describing the advantage of the request
3. By arguing for the logic in the reasoning of the request

6 Some people just talk too much

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How should you treat people that talk too much nonsense?

1. To assume responsibility for the conversation and demand that the persons should listen to you
2. To ask the person why he is nervous
3. To give the person specific feedback to the aspects of the conversation that may contain some trace of reason