| Ubiquitous Computerbased Work and Communication: Glossary |
| Workprocess | The organization and scheduling of work for a specific set of related tasks. |
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| Workcontexts | Specific settings for UCWandC, including:
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| Services | Any task-related software tools available on the current set of terminal artifacts. |
| Workspaces | complete characterizations of the status of the current work processes. |