I am a lecturer and researcher at the Department of Computer and Systems Sciences, Stockholm University. My research interests include information retrieval, including Search Engine Optimization, e-mail / question answering systems, Web 2.0, and more.
Phone, office mobile: + 46-73 461 88 61 Phone, office internal at Stockholm University: 4946 (redirected to office mobile) Fax: + 46-8 703 90 25 Visiting address: Room 7443 (elevator C, floor 7) Stockholm University, DSV Forum 100 Isafjordsgatan 39, Kista, Stockholm Mailing address: Eriks Sneiders Stockholm University, DSV Forum 100 SE - 164 40 Kista Sweden
Internet Search Techniques and Business Intelligence
Hundreds of subjects from Jacob Palme, in English and Swedish.
Cerratto-Pargman, T., Knutsson, O., Celikten, E., Sneiders, E., Dalianis, E. (2011) User centered development of automatic e-mail answering for the public sector. In New Horizons in Creative Open Software, Multimedia, Human Factors and Software Engineering (Editors Francisco V. Cipolla Ficarra et al.). Lecture Notes in Computer Science, Springer. Berlin ~ Germany. ISBN: 978-3-642-18347-8Dalianis, H., Sjöbergh, J., Sneiders, E. (2011) Comparing Manual Text Patterns and Machine Learning for Classification of E-Mails for Automatic Answering by a Government Agency. In: A. Gelbukh (Ed.): CICLing 2011, Part II, LNCS 6609, pp. 234–243. Springer-Verlag
Knutsson, O., Pargman, T. C., Dalianis, H., Rosell, M., Sneiders, E. (2010) Increasing the Efficiency and Quality of E-mail Communication in eGovernment Using Language Technology. Proceedings of the IFIP e-government conference (EGOV 2010), August 29 - September 2, Lausanne, Switzerland. Trauner Druck
Dalianis, H., Rosell, M., Sneiders, E. (2010) Clustering E-Mails for the Swedish Social Insurance Agency - What Part of the E-Mail Thread Gives the Best Quality? In: H. Loftsson, E. Rögnvaldsson, S. Helgadóttir (Eds.): IceTAL 2010 (the 7th International Conference on Natural Language Processing, August 16-18, Reykjavik, Iceland), LNAI 6233, pp. 115-120. Springer, Heidelberg
Sneiders, E. (2010) Automated Email Answering by Text Pattern Matching. In: H. Loftsson, E. Rögnvaldsson, S. Helgadóttir (Eds.): IceTAL 2010 (the 7th International Conference on Natural Language Processing, August 16-18, Reykjavik, Iceland), LNAI 6233, pp. 381-392. Springer, Heidelberg
Sneiders, E. (2009) Automated FAQ Answering with Question-Specific Knowledge Representation for Web Self-Service. Proceedings of the 2nd International Conference on Human System Interaction (HSI'09), May 21-23, Catania, Italy. IEEE, pp.298-305
Andrenucci, A. and Sneiders, E. (2005) Automated Question Answering: Review of the Main Approaches. Proceedings of the 3rd International Conference on Information Technology and Applications (ICITA'05), July 4-7, Sydney, Australia. IEEE, Vol. 2, pp.514-519
Sneiders, E. (2004) Tool Support for Legal Enquiry: Focus on Spatial-Planning Law. Proceedings of the 6th International Conference on Enterprise Information Systems (ICEIS'04), April 14-17, Porto, Portugal. INSTICC, Vol. 5, pp.289-294
Sneiders, E. (2002) Automated Question Answering Using Question Templates that Cover the Conceptual Model of the Database. Natural Language Processing and Information Systems. Proceedings of NLDB'2002, Stockholm, Sweden. Springer LNCS series 2553, pp.235-239
Sneiders, E. (2002) Automated Question Answering: Template-Based Approach. Ph.D. thesis, Royal Institute of Technology, Sweden
AbstractSneiders, E. and Larsson, K. (2001) Application and Maintenance Aspects of an FAQ Answering System. Report series No. 01-007, Department of Computer and Systems Sciences, Stockholm University / Royal Institute of Technology, Sweden
Sneiders, E. (1999) Automated FAQ Answering: Continued Experience with Shallow Language Understanding. Question Answering Systems. Papers from the 1999 AAAI Fall Symposium. Technical Report FS-99-02, November 5-7, North Falmouth, Massachusetts, USA. AAAI Press, pp.97-107
Sneiders, E. (1999) Question Answering by Automated FAQ Retrieval. Proceedings of the Workshop on Futures in Information Systems and Software Engineering Research, April 1999, Stockholm, Sweden
Sneiders, E. (1999) Automated FAQ Answering on WWW Using Shallow Language Understanding. Thesis in partial fulfillment of the requirements for the degree of Licentiate of Technology. Stockholm University / Royal Institute of Technology, Sweden
Sneiders, E. (1998) FAQ answering on WWW using shallow language understanding. Information Systems in the WWW Environment. IFIP TC8/WG8.1 Working Conference, 15-17 July 1998, Beijing, China. Chapman & Hall, pp.298-319
Sneiders, E. (1998) Prioritized Keyword Matching of Natural Language Sentences in Database Querying. Proceedings of the Second Conference on Information Management Methodologies, April 1998, Växjö, Sweden